Data protection

The company Savon Bien Être, managed by Mr Dominique Vaysse as a personal trader (hereinafter also referred to as "Savon Bien Être" or "we") is responsible, in accordance with the French Data Protection Act (RGPD), for the processing of personal data that we obtain from you or that we collect in the course of your use of our offers on or via our website

Our contact details:

Savon Bien Être
M Dominique Vaysse
72 rue de Saintes

Contact us : Contact form

1. Collection of personal data

Due to the technologies we use, the following information is collected:

  • Automatically collected information: when you visit our site, we automatically receive and record certain information. This includes, for example, the IP address, the type and version of your browser, the operating system and platform, and the complete URL. This data is only stored in anonymised form.
  • Information that you make available to us: The personal data you provide to us when placing an order will be kept strictly confidential. This includes your contact details (surname, first name, address, date of birth, e-mail address, telephone number) and your billing address. Our payment service providers receive your payment information in a secure manner, in particular your bank details and your credit card number.

2. Use of your data for the order process

We use the personal data you provide as part of the ordering process only for the delivery of the products, the payment process and to send you information about your order. For this purpose, we require the following data: contact information including gender, first name, last name, street, postal code, city, country, e-mail address, date of birth (to verify that the person ordering is over 18 years of age) and telephone number (in case of questions regarding your order). In order to process the order, the required data is stored on our server.

3. Use of your data for advertising purposes

Newsletter and product recommendation via e-mail

If you have subscribed to the Savon Bien Être newsletter, you will receive regular product recommendations/newsletters from us at the e-mail address you have provided. We use your data for advertising purposes with the aim of sending you information on products from our range. We use the so-called "double opt-in" process for sending the newsletter, i.e. we only send you the newsletter if you confirm that you wish to activate the newsletter service by clicking on a link in the confirmation e-mail.

Advertising within an existing customer-supplier relationship

We may use the personal data you provide to us when ordering a product or service to inform you about similar products and services we offer and to ask for your feedback after a product or service has been sold, again by electronic means.


The data necessary to distribute the newsletters are transmitted to the service provider used by Savon Bien Être to manage the dispatch and are therefore stored on servers in Europe. In return, this partner provides Savon Bien Être with information about the e-mails sent to you and a confirmation that they have been read.

Right of opposition

If you no longer wish to receive advertising from us, you may oppose this use at any time by clicking on the unsubscribe link included in all advertising messages or by writing to us (for our contact details, see section 11 below).

4. Transfer of your personal data

Your personal data will not be passed on to recipients other than those mentioned in this Privacy Statement unless required by law.

5. Cookies

This section includes information about our use of cookies and user content, as well as the operation of tracking cookies and third-party cookies.

What are cookies?

Our website uses "cookies" at various times. Cookies are small text files that the web browser stores on your hard drive. Cookies collect and store certain information that web servers can view.

Cookies and personal data

As a general rule, no personal data is stored in the cookies used by the Savon Bien Être online store. Thus, no cookie can establish a direct link with you or another person without your prior consent. An identification number is assigned to each activated cookie. Thus, cookie technology only provides us with information about the user with a precise Cookie-ID (pseudonym). The association of a Cookie-ID with personal user data (e.g. name, e-mail address, etc.) creating a direct link between the information collected by or stored in the cookie and a specific user occurs only if the user has given clear prior consent. For example, in order to facilitate secure access so that you do not have to enter your login and password every time you visit the site, your login and password may be stored in cookies. This will simplify and speed up your connection to our website.

Types of cookies used by Savon Bien Être and their objectives

Essential cookies

We use cookies to ensure that our websites are user-friendly and easy to navigate. For example, they allow our systems to save your shopping cart between visits.

Tracking and Third Party Cookies

We also use tracking cookies to analyze visitor preferences (e.g., data about which pages the customer visits in our online store, which products are viewed, etc.), which allows us to adjust our website and improve our offering to you. To learn more about the statistical and marketing tools that use these tracking cookies as well as the nature of the data tracked and stored by these cookies, please refer to the following section 6 of this Privacy Policy.

By using our website, you consent to the use of these tracking cookies. If you object, please ensure that (these) cookies are disabled in your browser settings. You can also withdraw your consent at any time by deleting existing cookies and setting your browser preferences to prevent the installation of new cookies in the future. The section ("Avoiding and Deleting Cookies") below explains in more detail how to avoid and delete cookies.

Avoiding and deleting cookies

You can prevent cookies from being stored on your hard drive by configuring the appropriate settings in your browser. You can also delete cookies already stored on your computer at any time. To learn more about how to do this, please refer to your browser manual or the help function of your browser's editor. There you will learn:

  • - how your browser can notify you when you receive a new cookie;
  • - how to prevent your browser from accepting new cookies; or
  • - how to disable cookies so that they are never sent and stored, and
  • - how to delete cookies.

And of course, you can also delete the cookies already stored on your computer at any time.

You can also disable or delete similar functions such as Flash cookies used by browser add-ons by changing the browser add-on settings or on the website of the add-on's publisher (e.g. the Adobe Flash Player website).

Of course, you can visit our website without cookies. However, this may result in a limitation of the functions of our website (e.g. for the use of the shopping cart).

6. Web analysis

We use the tracking technologies Prestashop Statistics and Google Analytics to evaluate the statistics of our websites and thus to further improve and optimize our services.

We use Prestashop Statistics and Google Analytics to collect statistical data about the use of our website. We use this data to improve the Savon Bien Être online store and to constantly optimize our offers; this makes the consultation of our site much more interesting.

When you visit this site, your browser transmits information that is collected and analyzed. This is done through the use of cookie technology and pixels included in each site. The following data is collected: request (name of the requested file), browser type/version, browser language, operating system, internal browser resolution, screen resolution, java script activation, Java and cookie activation, colour depth, referring URL, IP address (only collected anonymously and deleted immediately after use), access time, clicks, order value and shopping carts.

None of this data can be directly linked to you. The data collected is used to create anonymous, pseudonymised user profiles that allow us to compile web statistics. The data collected by Google Analytics cookies is never used to identify visitors to this site and is not merged with personal profile data, unless the user clearly agrees to this.

7. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

If IP anonymization is activated on this website, Google will shorten your IP address within the Member States of the European Union or in other countries that have signed the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA in exceptional cases and will be shortened there.

On behalf of Savon Bien Être, Google will use this information in order to evaluate your use of the website, to compile reports on the website activity for its editor and to provide other services related to the website activity and Internet use.

Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that you may not be able to use the full functionality of this website.

You can also prevent the collection of "cookies" and your web usage data (including your IP address) being transmitted to and processed by Google by downloading and installing the "plug-in" available via the following link:

For further information on data protection and Google Analytics, please refer to the following link:

8. Facebook Like button

Our website may contain plug-ins for the social network Facebook, operated by Facebook Inc. 1601 S. California Ave. California Ave, Palo Alto, CA 94304, USA. These plug-ins include the Facebook "Like" button. The plug-ins are indicated by the Facebook logo (a thumb pointing upwards) or the wording "Facebook social plug-in".

If you visit one of the pages containing such a plug-in, your browser establishes a direct connection with the Facebook server and transmits data to Facebook. This happens regardless of whether or not you are registered with Facebook, whether you are logged in to Facebook during your visit to our site, or whether you use the plug-in (e.g. by clicking on it). If you are registered with Facebook and are logged in when you visit our site, Facebook will link your visit to your Facebook account even if you do not use the plug-in (e.g., by clicking on it). If you use the plug-in (e.g. by clicking on it), this information is transmitted to Facebook and stored on the server. We have no influence on the type and amount of data transmitted to Facebook. We also do not know in detail for what purpose your data is transmitted to Facebook and for what purpose it is used. According to Facebook, this includes your IP address, information about the website visited, the date and time of the visit and browser information. When a user logged into Facebook visits the site, their ID number is collected and processed, allowing Facebook to associate the visit with the user's Facebook account. If, as a Facebook user, you wish to prevent the visit to our website containing a Facebook social plug-in from being linked to your Facebook account by transmitting data to Facebook, you must log out of Facebook before visiting our website. You can find more information about Facebook here: .

Further information on the collection, storage and use of your personal data by Facebook, as well as the options available to you for protecting your personal data, can be found in Facebook's data protection notice at: .

9. Protection of your data

We secure our websites and other systems with appropriate technical and organisational measures against loss, destruction, unauthorised access, modification and distribution of your data by unauthorised persons. In addition, your personal data is transmitted encrypted. This applies to your order as well as your login as a customer. We use the SSL (Secure Socket Layer) encryption system.

10. Right of access and revocation

You have the right to access your stored personal data and the right to correct, block and delete your personal data stored with us.

You can revoke the use or processing of your data at any time. You have the right to revoke any agreement regarding the use of your personal data.

If you wish to exercise your right of access and/or revocation or if you have any questions about the protection of your data, please log in to your customer area on the website or write to us by email.

or by post to

Savon Bien Être
M Dominique Vaysse
72 rue de Saintes

This privacy statement and our terms of use are modified and updated regularly. Updates to this privacy statement are posted on our website. The changes are valid from the day they are published on our website. For this reason, we recommend that you visit our site regularly to review the latest updates.